Mireille Genest is a transformation architect and advisor with extensive experience leading Human Capital, operating model, and organizational change initiatives across public and private sectors. She has directed multi-disciplinary teams through HR digital transformation, change practice development, benefits realization, workforce modernization, and service delivery improvements. At every stage, her focus has been on aligning people, processes, and strategy while equipping organizations with the capabilities to adapt and thrive into the future.

Mireille is recognized for her inspiring storytelling and her ability to communicate with passion, empathy, and clarity. She brings humor and humanity into her work, creating an environment where teams feel engaged, safe to contribute, and motivated to act. She is committed to addressing root problems rather than surface symptoms, and she fosters collaboration across all levels of an organization—bringing executives, managers, and employees together around shared goals and actionable steps.

Today, she serves as Director of Strategy and Market Enablement at the eCxO Executive Workbench, where she helps organizations connect strategy to people, processes, and operating models through forward-looking, practical methodologies. Her work blends foresight with pragmatism, ensuring that service delivery, knowledge, and capabilities endure long after projects are complete.